
IMPACT is a flexible, scientifically-grounded capacity-building program – built to grow thriving people and communities.
IMPACT delivers locally meaningful outcomes through three core features.
This page is dedicated to unpacking “locally meaningful outcomes” – bringing focus to the following.
- IMPACT Logic Model.
- Short-term outcomes (growth intent).
- Medium-term outcomes (locally meaningful).
- Long-term impact (wellbeing- and trauma-responsive communities).
IMPACT Logic Model
What is a Logic Model?
A program logic model is a visual framework that explains how a program’s key features (the “how”) lead to its desired outcomes (the “what”).
Outcomes are organised in a hierarchy of short-term, medium-term and long-term impacts. Short-term outcomes focus on immediate growth—such as increases in awareness, skills and mindsets. Medium-term outcomes reflect changes in behaviour, coping or practice, while long-term outcomes capture sustained or systemic impacts.
Logic models help build a shared understanding among stakeholders, guide planning and evaluation, and ensure that program refinements occur in an intentional and evidence-informed manner.
Here is the IMPACT Program logic model.
Click image to download pdf version.
The short-, medium- and long-term outcomes are summarised in the below sections, while the three key features are summarised on the 3 Key Features web-page. This logic model is founded upon the hierarchy of outcomes proposed by:
Raymond I.J., Burke K.J., Agnew K.J., and Kelly D.M. (2023). Wellbeing-responsive community: A growth target for intentional mental health promotion. Frontiers of Public Health 11:1271954. doi: 10.3389/fpubh.2023.1291954
Short-Term Outcomes
Growth Intent

The short-term outcomes represent the immediate ‘growth intent’ or learning competencies of the IMPACT Program. In the IMPACT Technical Manual, these outcomes are framed and organised as shared ways of thinking and being, as described through the intentional practice descriptors of (1) awareness, (2) skills and (3) mindsets.
Here is the higher level outcome summary. Please note that these outcomes are contextualised to individual community (e.g., early learning, neurodivergence, foster care etc.) through the delivery of training, workshops and coaching.
Awareness
- What are trauma and wellbeing responsive communities.
- What is wellbeing and how to build wellbeing capacity in an evidence-informed and personalised manner.
- Human complexity and the ‘why’ of behaviour.
- Understanding trauma and its impact.
- Best-practice trauma-informed growth intents and relationship focused strategies (contextualised).
- How to grow and activate human potential in a personalised manner (founded upon a holistic or ecological understanding of human functioning).
- Child and/or person-centric practice (or relationship-focused care or support in action).
Skills
How to:
- Consistently apply the seven meta-cognitive skills of trauma or wellbeing responsive practice as a way of thinking and being.
- Remain grounded, and respond to under the surface needs rather than react to surface behaviour.
- Apply intentional communication, planning processes and moment-to-moment care and support (personalised to the needs and context of others).
- Apply side-by-side or co-constructed Growth Action Planning – or What-What-How® in action.
- Work with others in shared intent.
Mindsets
- “I belong to a community where wellbeing, trauma-informed practice and growth is important and valued”.
- “I bring a growth intent to myself, the people I support and my community.”
- “I have the skills and confidence to work side-by-side with others in ‘shared intent’ to deliver local wellbeing and growth solutions (or outcomes)”.
Medium-Term Outcomes
Locally Meaningful Outcomes

The medium-term IMPACT outcomes are framed at two levels.
1. Individual or Relational Outcomes
Through the delivery of the short-term outcomes, IMPACT builds the capacity of individuals to:
Respond rather than react to life’s challenges.
Achieve goals that are meaningful to themselves and those they support.
Form and maintain healthy connections with others.
Collaborate with shared intent to create local solutions that enhance wellbeing, mental health and resilience.
2. System or Community Outcomes
The system level outcomes is mapped to the wellbeing-responsive community outcome framework:
The medium-term outcome is that the community develops the shared language, knowledge, skills and methods to come together and develop wellbeing solutions (interventions, programmes or responses) that can directly respond to the unique needs and contexts of individual and collective community members. This occurs through the community having: (i) a shared understanding of best-practice knowledge, (ii) the ability to integrate this with their existing knowledge systems, (iii) the capacity to apply this knowledge through intentional actions and (iv) the capacity to co-create shared wellbeing solutions, or contextualised interventions and responses, founded upon shared intent.
Raymond et al. (2023)
What is Locally Meaningful?
These medium-term outcomes are contextualised to fit the specific needs of each setting—whether it is educational, therapeutic, trauma-informed, community-based, neuro-affirming or clinical. This means IMPACT can be tailored to focus on wellbeing science, developmental growth, trauma recovery, inclusion or systems change—whatever best supports the local context.
Through this flexible approach, IMPACT ensures that change is both locally meaningful and sustainable—supporting growth that endures because it is built from within the community itself.
IMPACT is a flexible capacity-building program. Flexibility operates on two levels:
- It shapes both what outcomes are prioritised and
- How the program is delivered.
This dual flexibility ensures that IMPACT adapts to the unique needs, strengths and contexts of every individual and community it serves.
Flexiblity is made practical through the foundational IMPACT question: “What is important?”—or “What is the intent?”
These questions are interchangeable and asking them repeatedly throughout planning, delivery and implementation keeps IMPACT content anchored to purpose, as mapped to the needs and context of individual and/or community.
Long-Term Impact
Wellbeing- and Trauma-Responsive Local Communities

IMPACT is designed to grow thriving people, through the building of wellbeing and trauma responsive local communities.
A wellbeing (or trauma) responsive community is a community which is responsive to the wellbeing and growth needs of individual and collective community members, translating to a connected thriving local community.
Raymond et al. (2023)